Virtual Lucy is our NHS and AXA interoperable digital platform for virtual outpatients, guiding patients through triage to diagnosis to treatment. Covering the majority of clinical specialities, we typically remove 50% of waiting lists through discharge, advice and guidance, referral back to primary care with treatment plans, remote treatments and prescribed medication. Any patient needing secondary care services are directly listed for surgery, clinics or specific services, avoiding the need for physical outpatient clinics. We plug directly into your systems through our interoperable HL7/FHIR interface.

As one of the UK’s leading NHS insourcing providers, with a 1000+ network of healthcare professionals, we have spent the last 11+ years working with over 50 NHS Trusts nationwide to reduce their waiting times. Covering all clinical specialties, we can deploy in under 4 weeks for outpatient clinics, surgery (including trauma), data validation, and pre-op assessment. No requirement is too big or small.