Digital supporting NHS transformation

Digital Healthcare and Insourcing's Role in Achieving the NHS Net Zero Target: HBSUK Perspectives
Digital healthcare and clinical insourcing play a vital role in helping the NHS achieve its net-zero ambitions by driving sustainable, efficient service delivery. This paper explores how Healthcare Business Solutions UK (HBSUK) supports these goals through a blended model that combines on-site clinical insourcing with digital innovation via its Virtual Lucy outpatient platform. By deploying specialist teams during underutilised hours, HBSUK increases NHS capacity without the environmental burden of additional infrastructure or excessive patient travel. At the same time, our digital outpatients platform, Virtual Lucy (VL), facilitates secure, remote consultations that lower emissions, reduce missed appointments, and streamline processes through automation. Together, these approaches align with the NHS’s commitment to sustainability across environmental, economic, and clinical outcomes.

Six million and rising: can digital tackle the elective care backlog?
Authored by a range of experienced healthcare leaders and experts, this whitepaper explores how digital solutions can support NHS transformation and looks at recent examples of solutions implemented within the NHS. As trusts are being asked to use digital technology to manage elective waitlists, find out how one solution, Virtual Lucy, has reduced waiting lists at Buckinghamshire Healthcare NHS Trust by 37%.