Asian male conact centre agent in office with headset on talking to a customer.

Here to help

Our friendly, knowledgeable Contact Centre team is here to help. Whether you have a question, need support using our platform, or are not sure where to start, we’ll do our best to point you in the right direction. The easiest way to get in touch is by using our contact form below. Once we receive your message, we’ll aim to respond within 48 hours.

What type of enquiry would you like to make?

Alternatively, you can:
Phone us: 0115 857 3842
Write to us: HBSUK, Pure Offices, Lake View Drive, Annesley, Nottingham NG15 0DT
Connect with us: LinkedIn

Compliments, feedback and complaints

At HBSUK, we are committed to providing safe, effective, compassionate and high-quality care for every patient. We welcome all feedback, whether you would like to make a complaint, raise a concern, share a suggestion, or tell us about a positive experience.

Your feedback helps us understand what we are doing well and where we can improve. We take all comments seriously and will treat you with respect, fairness and confidentiality.

Find out more