Security
HBSUK takes a security-first approach to protecting patient data and supporting safe, reliable healthcare services across both the NHS and private healthcare. Our controls are designed to safeguard sensitive information, maintain system resilience, and manage risk effectively.
Protecting patient information across every service
HBSUK places strong emphasis on information security as a foundation for effective governance and the protection of patient data. Our approach is designed to ensure that sensitive information is handled securely, systems remain resilient and that risks are actively managed across both NHS and private healthcare environments.
Our security approach
HBSUK operates a structured, risk-based security framework aligned with recognised industry standards. Security is integrated into our operations to support safe, reliable services and protect against evolving threats.
Key elements include:
- Strong identity and access management based on least privilege
- Encryption of data in transit and at rest where appropriate
- Continuous monitoring, alerting, and incident response
- Regular vulnerability management and security testing
- Secure configuration and controlled change management
These controls are designed to protect the confidentiality, integrity, and availability of systems and data without exposing sensitive detail.
Robust, risk-based protection
Our security practices are underpinned by defined governance processes that ensure accountability, consistency, and ongoing oversight.
HBSUK are certified with the following standards:
- ISO/IEC 27001
- Cyber Essentials Plus
- NHS Data Security and Protection Toolkit (DSPT)
HBSUK implements layered security controls to protect data and systems at every level, including:
- Documented policies and standards
- Regular internal assurance and review activities
- Security awareness and training for staff
- Supplier and third-party risk management
This provides independent assurance that our controls are robust, consistently applied, and regularly reviewed.
Protecting patient data
We handle personal and clinical data responsibly and transparently, ensuring it is:
- Accessed only by authorised individuals
- Used appropriately and securely
- Protected throughout its lifecycle
Continuous improvement
Security and data integrity is an ongoing commitment. We continually strengthen our controls in response to emerging threats, evolving technologies, and changing regulatory expectations.