A female doctor smiles as she talks to a senior patient in the clinic
Back to About Us

Governance

At HBSUK, strong governance, ethics, and compliance are deeply embedded in our culture.

Our Governance

The HBSUK Board is the ultimate decision-making body for the company. As a wholly-owned subsidiary within the AXA UK Group, our Board provides leadership and controls our affairs responsibly, working in accordance with AXA Group guidelines.

Our Board is made up of Executive and Non-Executive Directors who are responsible for making sure that:

  • We establish a clear strategy and sustainable business model for the future.
  • We provide safe, effective, and well-led patient care.
  • We manage our risks and oversee a robust control framework.
  • We meet all our legal, regulatory, and contractual obligations.

How we make decisions

While the Board sets the company’s overall strategy and risk appetite (within the wider constraints of AXA UK), the day-to-day delivery of our goals is delegated to the Chief Executive Officer (CEO) and the Senior Leadership Team.

Internally, to ensure all material decisions, clinical risks and business issues have clear ownership, we operate a devolved structure of governance committees. These committees ensure full transparency from the Board down through the organisation:

  • Care Quality Committee: Monitors, analyses and improves the quality of patient care by reviewing patient experience, clinical outcomes and key quality measures to identify and address significant clinical risks or issues.
  • Executive Committee: Ensures excellent stewardship of the business, carrying out the Board’s delegated responsibilities in line with good business practices, regulatory requirements, patient centricity, and a focus on our people.
  • Risk, Governance and Audit Committee: Monitors the company’s overall risk framework, compliance position, and audit actions.
  • Change Committee: Reviews the performance of our project portfolio and technology pipeline.
  • People Committee: Oversees and guides the organisation’s people strategy and key HR initiatives.
  • Commercial Committee: Monitors the company’s financial health and growth strategies.

Our Values

At HBSUK, strong governance, ethics, and compliance are deeply embedded in our culture. Everything we do is guided by our core EPIC values.

  • Excellence

    We aspire to be the best at what we do and lead by example. We set high standards, support each other and put quality as a top priority.

  • Patient Focus

    Patient care is at the heart of all we do. It is central to our decision-making to ensure the patient always matters most.

  • Integrity

    We value and respect our staff and clients. We care about what we do and can be trusted to uphold our standards and deliver on our promises.

  • Collaboration

    We work to create an equitable, diverse place where people feel they belong.  We are generous with our time and ideas to help each other grow and succeed together.