Case Study | Epsom and St Helier University Hospitals NHS Trust
Digital innovation delivers 43% drop in Dermatology long waits at NHS Trust
About us
Since 2012, we’ve worked closely with the NHS and private providers to increase clinical capacity and improve patient experience, connecting digital and in‑person pathways.
We share your healthy ambition
Your healthy ambition is to get patients the care they need, faster. We share that ambition, through more connection and more care. By bringing together technology, data and people, we empower the NHS and private healthcare providers to deliver more effective and compassionate care.
This is healthcare, built smarter.
Healthy support for the future of care
We’ve supported AXA Health with their clinical pathways since 2020, and in 2024 we became a subsidiary of AXA Health, strengthening our ability to innovate and scale better healthcare for all.
Meet our team
Great care starts with great people.
Behind everything we do is a dedicated team delivering healthcare services across the NHS and private sectors, focused on making a real difference for patients.
Our case studies
Don’t just take our word for it. Read some of the stories of the Integrated Care Boards, NHS Trusts and Health Boards we’ve worked with.
Case Study | Medway NHS Foundation Trust
Our partnership with Medway NHS Foundation Trust, located in Kent, commenced in January 2023 and introduced weekend ‘One Stop’ breast clinics within the outpatient department at Medway Maritime Hospital.
Case Study | University Hospitals Plymouth NHS Trust
Within four months, we achieved significant expansion to 22 specialties through the combined efforts of HBSUK and UHP.
Case Study | North Cumbria Integrated Care NHS Trust
How a multi-specialty blended outpatient model balanced virtual access with face-to-face care across an acute trust.
Case Study | The Rotherham NHS Foundation Trust
HBSUK helped Rotherham NHS Foundation Trust reduce dermatology long waits by 42%.
Case Study | University Hospitals Sussex NHS Trust
As part of an NHSE national initiative, HBSUK helped University Hospitals Sussex NHS Trust cut Dermatology wait times by nearly 50% with our cutting-edge digital platform.
Our Values
At HBSUK, strong governance, ethics, and compliance are deeply embedded in our culture. Everything we do is guided by our core EPIC values.
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Excellence
We aspire to be the best at what we do and lead by example. We set high standards, support each other and put quality as a top priority.
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Patient Focus
Patient care is at the heart of all we do. It is central to our decision-making to ensure the patient always matters most.
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Integrity
We value and respect our staff and clients. We care about what we do and can be trusted to uphold our standards and deliver on our promises.
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Collaboration
We work to create an equitable, diverse place where people feel they belong. We are generous with our time and ideas to help each other grow and succeed together.
Contact us
Whether you’re an NHS Trust looking to reduce waiting lists, a patient seeking specialist care, or a healthcare professional looking for your next opportunity — we’d love to hear from you.