Case Study | NHS Wales
HBSUK partnered with NHS Wales to tackle extended waiting lists across South Wales, working across six Health Boards and 11 specialties to increase capacity and help more patients access care sooner.

Since 2012, we’ve worked closely with the NHS and private providers to increase clinical capacity and improve patient experience, connecting digital and in‑person pathways.
Your healthy ambition is to get patients the care they need, faster. We share that ambition, through more connection and more care. By bringing together technology, data and people, we empower the NHS and private healthcare providers to deliver more effective and compassionate care.
This is healthcare, built smarter.

We’ve supported AXA Health with their clinical pathways since 2020, and in 2024 we became a subsidiary of AXA Health, strengthening our ability to innovate and scale better healthcare for all.
Great care starts with great people.
Behind everything we do is a dedicated team delivering healthcare services across the NHS and private sectors, focused on making a real difference for patients.
Don’t just take our word for it. Read some of the stories of the Integrated Care Boards, NHS Trusts and Health Boards we’ve worked with.
HBSUK partnered with NHS Wales to tackle extended waiting lists across South Wales, working across six Health Boards and 11 specialties to increase capacity and help more patients access care sooner.
HBSUK partnered with East Kent Hospitals NHS Trust to validate 1,312 patients across Cardiology, Colorectal and Respiratory pathways, improving waiting list accuracy and helping patients access the right care faster.
Digital innovation delivers 43% drop in Dermatology long waits at NHS Trust
Our partnership with Medway NHS Foundation Trust, located in Kent, commenced in January 2023 and introduced weekend ‘One Stop’ breast clinics within the outpatient department at Medway Maritime Hospital.
Within four months, we achieved significant expansion to 22 specialties through the combined efforts of HBSUK and UHP.
How a multi-specialty blended outpatient model balanced virtual access with face-to-face care across an acute trust.

Whether you’re an NHS Trust looking to reduce waiting lists, a patient seeking specialist care, or a healthcare professional looking for your next opportunity — we’d love to hear from you.